Is tipping a good way to reward service and pay service workers?

Axis: tipping works ... tipping fails; pay workers properly instead

Hank

date	change	position	video
2011-12-31	new	Hank argues tipping, meant to encourage good service, does not work: other factors sway tips more, and in Europe higher wages and service charges make tips unnecessary; he still tips generously.	How to Tip Properly 00:02:26